Porter Duties and Responsibilities:

1.       Greets customers

2.       Moves vehicles

3.       Cleans cars

4.       Minor janitorial on service area.

5.       Trash removal.

6.       Organizes sales parking areas.

7.       Assist sales and management with miscellaneous tasks.

Position Summary:As an Automotive Sales Consultant, you will be the face of United Nissan Reno, guiding customers through the vehicle purchasing process. Your role involves understanding customer needs, presenting suitable vehicle options, and ensuring a seamless sales experience from start to finish.

Key Responsibilities:

Customer Engagement: Greet and assist customers in a friendly and professional manner, understanding their vehicle preferences and requirements.

Product Knowledge: Maintain up-to-date knowledge of all vehicles in inventory, including features, specifications, and pricing. Compare and contrast competitive models to assist customers in making informed decisions.

Sales Process Management: Guide customers through the entire sales process, from initial inquiry and test drives to financing options and finalizing the sale.

Follow-Up: Maintain relationships with previous customers, encouraging repeat business and referrals through consistent follow-up and excellent customer service.

Sales Goals: Meet or exceed monthly sales targets while ensuring high levels of customer satisfaction.

Documentation: Ensure all sales documentation is accurate and complies with dealership policies and state regulations.

Qualifications:

• Previous experience in automotive sales is preferred but not required.
• Excellent communication and interpersonal skills.
• Basic computer proficiency.
• Valid driver's license with a clean driving record.
• Ability to pass a drug and background screening.
• Bilingual (Spanish) is a plus.

Why Join United Nissan Reno?

Earning Potential: Benefit from a competitive compensation structure with significant commission opportunities.

Comprehensive Benefits: Access to medical, dental, and vision insurance, along with paid vacation.

Professional Growth: Engage in ongoing training programs to enhance your skills and advance your career.

Positive Work Environment: Be part of a team that values customer satisfaction and employee development.

If you're passionate about automobiles and committed to providing outstanding customer service, we invite you to apply and become a part of the United Nissan Reno family.

Applicant requirements :

• Must have 3 years' sales experience.  (Car sales experience preferred)
• Excellent time management skills.
• Ability to clearly communicate via phone, email and in person.
• Must be able to clearly communicate via email and text messages, quickly and professionally.  
• Must be proficient in Microsoft Word, Excel and PPT.

PURPOSE:

Requires the ability to perform light maintenance and repairs, which include lube, oil, and filter changes, balancing and rotation of tires, and flushing cooling systems and is an entry-level position.

ESSENTIAL DUTIES:

1. Performs work outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards.
2. Sells lubrication, safety inspection, and other related services.  Maintains related records on regular customers, following up periodically with telephone, mail, or personal reminders, in conjunction with the CRC Department.
3. Checks tire pressure and adds air if needed.
4. Communicates with parts department to obtain needed parts.
5. Saves and tags parts of the job if under warranty or if requested by the customer.
6. Examines assigned vehicle to determine if further safety or service work is required or recommended.
7. Communicates with the service advisor immediately if additional work is needed, if work outlined is not needed, or if repairs cannot be completed within the promised time.
8. Documents all work performed and recommended on the repair order.
9. Road tests vehicles.
10. Participates in dealership, and manufacturer-sponsored training programs, schools, and events.
11. Keeps abreast of manufacturer technical bulletins.
12. Inspects and test drives newly delivered vehicles for obvious damage, missing major components, and drivability functions.
13. Reports machinery defects or malfunctions to supervisor.
14. Ensures that customers’ cars are kept clean (NO SMOKING IN ANY VEHICLE!).  Notifies service advisor immediately of anything that has happened to change the appearance or condition of the vehicle.
15. Keeps assigned shop area neat and clean.
16. Maintains and is accountable for all dealership-owned tools and manuals.  Returns them to the proper place and in same condition as they were received.
17. Understands, keeps abreast of, and complies with federal, state, and local regulations, such as hazardous waste disposal, OSHA Right-To- Know, etc.
18. Operates all tools and equipment in a safe manner.
19. Reports any safety issues immediately to supervisor.
20. Visually inspect the vehicle for damage and missing component parts, and immediately report any damage or lost items to management
21. Complete the Vehicle Inspection Report, and communicate the findings to managements and/or the customer.
22. Perform all repairs and services indicated on the Vehicle Inspection Report and the Repair Estimate.  If additional needed repairs and services are discovered, immediately communicate that information to management.
23. Visually inspect all tire and wheel assemblies for damage or safety issues; repair all tires from the inside using proper procedures; and report any tire or tube which has been run flat, or which has any damage that would render it unsafe.
24. Maintain all personal and company-provided tools and equipment in proper operating condition and report missing or damaged tools and equipment to management.
25. Share, recommend, and suggest products, services, equipment or practices which will improve sales, safety, efficiency, or customer satisfaction.

Reports to: Service Manager 

Position Summary:  The Lot Attendant/Porter is responsible for maintaining a clean and well organized Service Department, service parking and Customer drive-through area, test driving vehicles, cleaning vehicles and greeting customers. 

Essential Duties and Responsibilities:  

• Keep the Service department lots neat and orderly, moving cars as directed by management and in accordance with facility standards.
• Keep vehicles clean as directed by management.
• Clean interior and exterior of vehicles, including the trunks and glove compartments.
• Police grounds of the dealership.
• Complete OSHA right-to-know training.
• Complete all training as directed by supervisor.
• Follow policies and procedures as set forth in Employee Handbook.
• Wear company approved uniform.
• Any other duties as assigned.

Knowledge, Skills and Abilities Required: 

Educational: High school diploma or the equivalent. 

Experience: None. 

Special Skills (i.e., licenses, certifications, etc.): Ability to read and comprehend instructions and information. Ability to use personal computer applications. General mechanical skills and manual dexterity. Good judgment. Current valid driver’s license. 

Qualifications: 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

Physical Demands and Working Conditions:

The noise level in the work environment is usually loud. Frequently required to bend, stoop, crouch, reach, and handle tools. Requires the ability to lift 40 pounds of material. Frequently works near moving mechanical parts. Is potentially exposed to battery acid, gasoline, chemical cleaning materials or other toxic materials commonly found in a motor vehicle repair facility. Frequently, exposed to exhaust fumes or other airborne particles.

THE ABOVE DECLARATIONS ARE NOT INTENDED TO BE AN “ALL-INCLUSIVE” LIST OF THE DUTIES AND RESPONSIBILITIES OF THE JOB DESCRIBED OR OF THE SKILLS AND ABILITIES REQUIRED TO PERFORM THE JOB. RATHER, THEY ARE INTENDED ONLY TO DESCRIBE THE GENERAL REQUIREMENTS OF THE JOB.

______________________________ ________________

Signature (Employee)                        Date

 ______________________________ ________________

Signature (Supervisor)                         Date

Be a part of one of the most successful Nissan dealerships in the United States!

The purpose of this position is to produce additional revenue for the dealership by selling finance and insurance programs and other approved, appropriate after-sale items to new and pre-owned vehicle customers

Job Responsibilities:

• Sells financing and credit life, accident, and health insurance to customers.
• Provides customers with a thorough explanation of aftermarket products and extended warranties.
• Converts cash deals to finance.
• Establishes and maintains good working relationships with several finance sources, including the manufacturer.
• Processes finance and lease deals accurately and fairly through financial sources to secure approval.
• Conducts business in an ethical and professional manner.
• Processes all federal, state, and dealer paperwork related to vehicle transactions.
• Understands and complies with federal, state, and local regulations that affect the new and pre-owned vehicle and finance departments.
• Completes paperwork necessary for vehicle sales and leases in a timely and efficient manner.
• Checks all paperwork for correct title, lien information, taxes, etc., before forwarding to accounting.
• Acquires and maintains current state insurance license, completing continuing credit insurance education as needed.
• Provides customers with a complete explanation of manufacturer and dealership service procedures and policies.
• Seeks new lending institutions to secure competitive interest rates and finance programs continually.
• Manages the alternative finance source program to ensure that several sources are available.
• Seeks insurance companies for insurance papers.
• Maintains insurance files.
• Sets up and maintains a program which will ensure 100 percent T.O. (Transfer Of Opportunity) to the F&I Departments.
• Provides sales force and sales managers with current information about finance and lease programs continually.
• Trains the sales staff regarding the benefits of financing, insurance, and extended service programs.
• Works with managers to secure a reasonable profit from every sale.
• Coordinates finance forecasting with sales department forecasting to achieve desired levels of penetration and income.
• Ensures collection of all finance and insurance fees.
• Takes all credit applications.
• Prepares reports on finance penetration.
• Works closely with the General Sales Manager to establish sales departments goals and objectives and ensures that they are achieved.
• Attends General Communication Meetings as requested.
• Handles all rate quotes.
• Develops and monitors guidelines for working with customers to ensure maximum customer satisfaction.
• Supervises and trains designated backup to ensure continued efficiency and profitability in the F&I manager’s absence.
• Maintains an adequate and current supply of all required contracts and paperwork needed for completion and finalization of vehicle deals.
• Maintains a professional appearance.
• Maintains a clean and professional work environment.

Job Requirements

• Automotive dealership experience required (in Sales Management or F&I )

• CDK experience preferred

• Dealer track a plus.

• Computer Literate

• Excellent people skills

• Self Starter

• Must possess the ability to "close"

• Bilingual and job stability is a plus.